If the insurance company has made a processing mistake that can be verified the answer is YES! Many PPO contracts have in the fine print that a dentist must reimburse any amount requested by the payer, even if the error is the insurance company alone.   The...

ntroducing tablet based data entry! By placing a convenient, light-weight, portable device such as an iPad into the equation, a dentist can now multi-task between performing surgical tasks and data entry via a non-intrusive real-time solution. The advanced odontogram design takes patient assessment to another level....

By: James Anderson, DMD, CEO We must all hang together or, most assuredly, we shall hang separately." —Benjamin Franklin At the end of July this year, we will get together for our all hands Summit Meeting to be held here in Salt Lake City, Utah.  This is such an...

Common errors in reporting D4341 periodontal scaling and root planing (four or more teeth per quadrant), when there are only one to three teeth that qualify--the code for less than 4 teeth is D4342.  This code must be correctly used such as if you do...

Leann has been in the dentistry field for…. "I will give you a hint. Before we used a computer!" She first heard about eAssist from a person that was already working with eAssist. They were speaking about their careers with hers being very similar to...

By Belle DuCharme, Dental Training Consultant, Director of PACE/CE The best preparation for good work tomorrow is to do good work today.  Author Unknown Recently I attended a project meeting to observe the process of a friend’s business strategy.  There was an open discussion and assignment of tasks. The...

You may have the best interactive website in town, a beautiful facility with Cad cam technology and Cone beam but it doesn’t matter if patients are soured by the person(s) answering your phone.   Excellent phone skills require training to ensure that the person answering...

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