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When a person phones your office asking about the cost of treatment and they are not a patient in the practice it is up to you to decide how much time you want to spend on this call. Many times the patient is “shopping”...
To be a true eAssister is to never take no for an answer, especially when it comes to helping our dental practices getting claims paid. When the insurance company denies the claim, we fall into action just like in the story of Lt. Rowan in...
Jacklin Pollock first heard about eAssist through a previous employer. Jacklin was about to go on maternity leave and she and the doctor she worked for had worked out a contract for her to do insurance verification from home using remote access. The office manager...
I accidentally deleted something (appointment, claim, pre authorization, procedure, payment, etc.). Is there an undo button? There is no option to undo, but not to worry! You can easily recreate whatever you deleted. If you’ve deleted a patient payment, claim, preauthorization, or other item, just recreate it. If...
James V. Anderson, DMD, CEO Founder of eAssist Dental Solutions It is when we stop thinking about what we don't have or what we lack, and become grateful for who we are, that we can gain access to true unlimited inspiration. Frank Arrigazzi, TIP TOP Spiritual...
D8220–Appliance therapy---fixed The appliance is not easily removed by the patient, The device is not a day or night guard, The device is fixed with some type of bonding material, and It can be used for a habit breaking appliance for...
I have recently experienced a string of events that has me reminiscing about my college days back in the 90s! This has taken me on quite a stroll down memory lane- and my biggest take-away from this recollection is the sense of perspective that I...
Lindsy Breeden received her first office in January of 2018. She started in the dental field as a chair-side assistant “many moons ago” and eventually made the switch to Business Office Administrator. Lindsy had the opportunity to understand how all aspects of the dental office work,...
By Sally McKenzie, CEO of McKenzie Management Many of the patients who visit your practice just don’t understand the value of the care you provide. Sure, they know they should come in for regular checkups, but they don’t realize how much more your practice has to...
Belle DuCharme, CDPMA, Dental Training Consultant/CE PACE Scheduling is one of the biggest challenges a general practice faces. The complexities can be overwhelming to the person in charge of this task. To bring resolve and function to this system it is recommended that we examine the...
