As an experienced insurance claims processor, I am appalled when I hear someone ask “anyone got a good narrative for a crown?” The rules of billable coding are fairly simple, use narratives correctly and wisely. The clinical notes that the dentist provides are what we use...
What is the first thing patients say when you call them about an overdue payment? “Why do I owe that? I paid and so did my insurance?” You cannot answer this honestly unless you have audited the ledger for accuracy and have verified the account balance and...
Written by James V. Anderson, DMD, CEO, eAssist Dental Solutions In 1972, the cap on dental service reimbursement was $1000. For many carriers, it hasn’t increased since then. $1,000 would only purchase $177 in 2015. Conversely, it would require $5,660 in 2015 to cover the purchasing power...
Example: A patient receives a call from the Easy Dental Collection Manager and asks to make monthly payments on his $800 balance. You agree to set up a payment plan with the patient and, using the Collections Manager, assign him a monthly payment of $100...
James V. Anderson, DMD, CEO Founder of eAssist Dental Solutions “Always do your best. What you plant now, you will harvest later.” Og Mandino With fall comes the change of colors, the air is cooler and the nights get darker. Much of what we have planted as ideas...
This code is applicable when a period of healing is required prior to the fabrication and seat of the permanent prosthetic. It is viable and necessary but with insurance policy provisions may be excluded as a payable code or will be considered as “inclusive” of the...
Marcie Nguyen I recently had the pleasure of spending a weekend with some of our Alliance Partners with the Speaking Consulting Network and was amazed by their openness and willingness to help each other. There were world class, accomplished speakers, highly recognized and influential consultants, corporate...
Padgett Presley applied to eAssist in October of 2017 and was placed with her first office in January of 2018. She finds dental billing to be really interesting and enjoys it because it is really what allows the dentist to be a dentist! They do...
By Sally McKenzie, CEO of McKenzie Management Dental offices are busy places. Team members have various tasks they need to complete throughout the day, which is why they often see answering patient phone calls as an unwelcome distraction. Instead of focusing on scheduling patients who...
Belle DuCharme, CDPMA, CDC A word that strikes fear in every person’s mind that files insurance claims: DENIAL How can this be? You know you did everything right but now you have to appeal the claim. To get paid you must put in time and accuracy...