Sarah Kersting

Sarah Kersting


eAssist Honored as Best Workplace in Health Care & Biopharma by Fortune

SALT LAKE CITY UTAH, March 12, 2021 — eAssist Dental Solutions, the nation’s leading provider of virtual insurance and patient billing services for dental offices, has been confirmed by Great Place to Work® and Fortune as one of America’s Best Workplaces in Health Care & Biopharma™ 2021. “We were thrilled last October by becoming Great Place to Work-Certified™ when 93% of our workforce of more than 1,000 dental billing professionals praised eAssist as a great workplace, compared to 59% of employees at a typical U.S.-based company,” said CEO and Founder Dr. James V. Anderson. “We are especially proud to be named as the 10th best workplace in health care and biopharma during a year when a global pandemic put our organizations, our people and patients at extraordinary risk.”

The ranking considered more than 825,000 employee surveys from companies across the health care and biopharma industry, and Great Place to Work, a global people analytics and consulting firm, evaluated more than 60 elements of team members’ experience on the job. 

eAssist unburdens the office staff from the time-consuming and often frustrating job of dealing with dental insurance companies so they can better focus on serving patients and growing the practice. eAssisters have played an exceptionally vital role during COVID. After being shut down for months, dental practices had to re-earn the trust of their own employees and patients as a safe place to be. In-office teams needed to learn and implement new safety equipment and protocols, and communications processes, all while trying to recover and stabilize financially.

“We truly care for our people; we hire the very best, then we listen to them, invest in them, help them grow, and reward them well. In return, they work tirelessly to collect all that is rightfully owed to our clients by insurance companies. Never was that more apparent than this past year when our people showed extraordinary commitment by going above and beyond to maximize practice income while offices were closed, and even helping doctors apply for economic stimulus. Some of our clients may not have been able to maintain viable practices, continue to employ their teams or serve patients had it not been for the dedication of their eAssist partners,” explained Dr. Anderson.

Servant leadership is the #1 core value at eAssist. The entire management team knows that helping people be the best they can be – professionally and personally – is what will make the company its best. “When our people have a high-trust experience every day they are more productive, drive better business results and make an even bigger difference to our clients. I am so proud of what they have accomplished this year, and congratulate the entire team on all they’ve done for the health care industry,” concluded Dr. Anderson.

“Congratulations to the Best Workplaces in Health Care and Biopharma. All of us owe a debt to the nurses, doctors, scientists and other colleagues in this industry over the past year, and we are honored to recognize the organizations that have done right by these pandemic heroes,” said Michael C. Bush, CEO Great Place to Work®. “The leaders of these high-trust, inclusive companies can expect excellent business results thanks to their ‘For All’ cultures.”

About Fortune Best Workplaces in Health Care & Biopharma™ and Great Place to Work® 

Great Place to Work® based its ranking on a data-driven methodology applied to the confidential Trust Index™ survey representing over 825,000 employees working in the Health Care & Biopharma industries in the US. Employees responded to over 60 survey questions describing the extent to which their organization creates a Great Place to Work For All™. Eighty-five percent of the evaluation is based on what employees say about their experiences of trust and reaching their full potential as part of their organization. The remaining 15% is based on an assessment of employees’ daily experiences of innovation, company values, and effectiveness of leaders to ensure they’re consistently experienced.

Great Place to Work® is the global authority on workplace culture. Since 1992, they have surveyed more than 100 million employees around the world and used those deep insights to define what makes a great workplace: trust. Great Place to Work helps organizations quantify their culture and produce better business results by creating a high-trust work experience for all employees. 

About eAssist Dental Solutions 

eAssist Dental Solutions is the nation’s leading provider of virtual insurance and patient billing services for dental offices. The company’s end-to-end solution eases the burden on office staff, while optimizing the claims submission, appeals, and reconciliation process. In addition, they offer a uniquely comprehensive suite of related services for dental offices, ultimately helping practices be more efficient, profitable and patient-focused. Learn more at:


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