One of the reasons that leaders, trainers, workshop leaders, and managers postpone the introduction of a business initiative or change of direction is their fear concerning the objections and negative reactions with which the proposed change will be met when presented. To be more precise,...
By: Katrina Winch, Relationship Manager Turnover in your dental practice can and does cause havoc especially if the person is integral to the success of the practice. Many dentists say they didn’t see it coming and that is sad because there are always signs that an employee...
By: Natalie Lucken, Account Manager The August issue of Dentaltown’s monthly magazine contained a graph about practice employee turnover that grabbed my attention. So many offices suffer from a revolving door in one or more of their key staffing positions. What are the reasons we keep...
Create a Claim after Walkout is Complete How do I create a claim after the Walkout has been completed? Eaglesoft - Enter the insurance information for the patient, then follow the steps below to generate the claim. Go to Lists | Person. Edit the person. Go...
From Jacklin Pollock, Account Manager I have a worst claim story involving a well known insurance company. It's actually a group of claims that were paid, but the insurance had the wrong practice address on file, so they were not receiving the checks. It took me...
By: James Anderson, DMD, CEO February 14th is Valentine's Day, also called Saint Valentine’s Day or the Feast of Saint Valentine. It is an annual holiday celebrating love and affection. Since this is our February edition of the newsletter, I would be amiss if I did not...
This newer code is a bridge between a preventive prophy and scaling and root planing. When neither fit the patient’s condition the use of D4346 may be applicable if the following are present. Use this code when all of these are present: Evaluation is complete; Patient...
Tia Pearsall has been with eAssist for a little over four years. Prior, she had been working at a dental office when she was unexpectedly let go. She was given the opportunity to temporarily work outside of her field while she researched options to continue...
By: Michele Pennington, New Client Information Specialist I was born with the gift of persuasion. As long as I believe that whatever service, product, or company I represent offers the best to the consumer, I have never had much difficulty in getting people to see things...
By: Belle DuCharme, CDPMA, Editor, Director of PACE/CE Ever told yourself that weight loss is mind over matter or that correcting any bad habit is simply saying “I am not going to do that anymore?” So, how is that working for you? For years I have been...
