By Sally McKenzie, CEO of McKenzie Management Dental offices are busy places. Team members have various tasks they need to complete throughout the day, which is why they often see answering patient phone calls as an unwelcome distraction. Instead of focusing on scheduling patients who...
Belle DuCharme, CDPMA, CDC A word that strikes fear in every person’s mind that files insurance claims: DENIAL How can this be? You know you did everything right but now you have to appeal the claim. To get paid you must put in time and accuracy...
K M McBain eAssist Ambassador & Credentialing Coach Nearly half of 2018 is already over, have you raised your UCR fees this year? Are you wondering how you stack up to the other practices in your area? Could you be profiting larger margins from...
While you are in the middle of scheduling a patient's next appointment, he tells you that he has a new address. Did you know that you don't have to close out of the Appointment Book (and lose the appointment information you've already entered) to edit...
Sometimes even seemingly straightforward billing problems take months to resolve. When Jane Smith was hospitalized in central Virginia following a diagnosis of cancer a few years ago, she received a $1,600 bill from the hospital because she had stayed in a private room, which their...
by K M McBain Hi eAssist Nation subscribers! I am Kristen and I’ve had the privilege to team lead with eAssist for over a year. I launched 70 offices with eAssist in 2017 alone and maybe even some of you reading this are familiar with me...
James V. Anderson, DMD, CEO eAssist Dental Solutions Change is the rule of human existence—not the exception.” We’ve all been growing and changing since the day we were born. I don’t remember it well, but I can imagine that it was difficult for me, at twelve months...
New codes as of January 1, 2018 include something very interesting: D9995 Teledentistry--synchronous real-time encounter--This is reported in addition to other procedures such as diagnostic to the patient on the date of service D9996 Teledentistry--asynchronous; information stored and forwarded to dentist for subsequent review--also reported...
In today’s busy, technologically driven world, it’s easy to get caught up in the chaos that can ensue behind our computer screens. As Contractors that work remotely, as a Dentist who’s daily routine revolves around the computer, and as Auxiliary Staff who are reliant upon...
April Wickham has been a part of eAssist since October of 2017. She enjoys working in the dental billing field because she is able to help the doctor earn the most money because reimbursement is already so minimum. She loves being able to help give...
