Newsletter

This code is overused and misused in many situations.  To understand it’s true application read the definitions from Coding with Confidence by Charles Blair, DDS   http://drcharlesblair.com/According to Dr. Blair “A core build-up(no longer called crown build-up) must be necessary for crown retention to be considered...

Jackie Koontz, AE, Kaizen CoachAppeal letter for crown and build-up:To Whom It May Concern:I am writing to you to today to express my deep concerns over the gross mishandling of Dewayne's claim for #31 crown and buildup and wrongful denial. On 4/18/18 our...

by K M McBainNPS or Net Promoter Score was introduced by Fred Reichheld 15 years ago in his Harvard Business Review article “The One Number You Need to Grow.” and since then elitist companies have tracked their NPS scores, implemented the feedback they received into...

By James V. Anderson, DMD, CEO Founder of eAssist Dental SolutionsServant leaders are committed to people and process. They are not looking for short-term gains at the expense of long-term benefits.— Dr. Tony Baron, The Art of Servant LeadershipWe are rapidly approaching the holiday season...

It is frustrating to submit a code that is correct and have an insurance company change the code to an alternate benefit. Can they really do that? No, they can’t. What they can do is to “remap” the reimbursement to another code. Remapping defined is...