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By Cindi Lignell, Account Executive It is intolerable when we have sent all the info to insurance, had a claim denied.  Sent their requested additional info . . . multiple times. The claim shows as not on file after you have received a denial on...

This code is applicable when a period of healing is required prior to the fabrication and seat of the permanent prosthetic. It is viable and necessary but with insurance policy provisions may be excluded as a payable code or will be considered as “inclusive” of the...

Belle DuCharme, CDPMA, CDC A word that strikes fear in every person’s mind that files insurance claims: DENIAL How can this be?  You know you did everything right but now you have to appeal the claim.  To get paid you must put in time and accuracy...

While you are in the middle of scheduling a patient's next appointment, he tells you that he has a new address. Did you know that you don't have to close out of the Appointment Book (and lose the appointment information you've already entered) to edit...

Sometimes even seemingly straightforward billing problems take months to resolve. When Jane Smith was hospitalized in central Virginia following a diagnosis of cancer a few years ago, she received a $1,600 bill from the hospital because she had stayed in a private room, which their...

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