Summer Rewis has been with eAssist for a year and a half. She had been working at a dental office, but issues began to arise. Even when giving 110% to her employers, she didn't feel like she was meeting her full potential. As the office...
By: Jaycee Brown, Digital Marketing Manager It was the wrong day and the wrong patient. Two wrongs never make a right and now you are suffering with a less than favorable online review of your customer service. Respond kindly and promptly like a concerned healthcare provider...
By: Natalie Lucken, Account Manager Fall is so invigorating for everyone, inspiring new ideas and giving energy our clean up projects. Cooler weather means we can relax and regroup as we organize and prepare for a new year ahead.This is a great time go over all...
In the world of insurance submittals it was simply unquestionable as far as whether it was a benefit of the policy. The 85 year old sweet grandma had Delta premiere with $1500.00 a year calendar benefits and she had used just $250.00. She had been...
By: James Anderson, DMD, CEO eAssist Dental Solutions From an idea spawned by the loss of a top office manager, eAssist was created. When my very dependable office manager had to quit, I thought I would be able to replace her, but I was wrong. After...
Question: I have an office that has billed D7511 on the same day as service as D7210 both #21 Humana has denied D7511 and stating we can not balance bill the patient due to Procedure submitted is inclusive to another procedure. Has the office billed...
Cynthia Robinette has been with eAssist since November of 2014. She had recently been laid off from a practice and it was becoming more difficult to find a front office job since there were so many RDAs in her area waiting to transition into front...
By: Katrina Winch, VP of Dental Group Operations In the past, job descriptions of the Dental Office Manager didn’t include much in the way of management of Human Resources. The dentist was usually the one who interviewed and kept the records of all employees. Now that...
By: Natalie Lucken, Account Manager When a new dentist graduates from the University, he/she has a lot of hopes for the new adventure that lies ahead, getting started with their own practice. One of the biggest storms on the horizon is the one that no one...
Patients can complete the forms in one of three ways: Directly in the online form (e.g. on the operatory computer, on a tablet, etc.) On a Kiosk. Online using an internet browser. See Web Forms.(at Open Dental website) Forms can also be filled in on paper,...
