Kelly Lennier has been with eAssist for about a year and a half. She used to work in a dental practice, but unfortunately was needing to work more but also needed to be at home with her teenage daughter. She came across eAssist and decided...
By: Natalie Lucken, Account Manager Most of the dental people I know react to the words “patient collections” like the rest of the world does when someone says “root canal”. I learned the skills of patient collections for a large endodontic practice when I was only...
By: Marcey Bearrs, Team Leader and Regional Manager Question from a new dentist: I just found a great space for my new dental practice. It is near my home and in a medical/dental building which I think is better than a strip mall location. I am stuck on...
Catastrophic weather events can compromise PHI and we never want to be in a situation where we lose valuable information and jeopardize our patients health concerns. Power outages are common in bad storms. If you are going to close the office and want to have...
Carol Cheshire has been an eAssister for just over 2 years. Like most, the opportunity to work from home came as a great appeal to her. With the dental field, finding an opportunity to do what you love and work from home is uncommon, so...
By: James V. Anderson, DMD, CEO “When things are bad, we take comfort in the thought that they could always get worse. And when they are, we find hope in the thought that things are so bad they have to get better.”– Malcolm S. Forbes When you...
By: Natalie Lucken, AE One of the best things that a dental office can do is to submit a Clean Claim to the dental benefits carrier on the day of service. But what exactly does that mean? By definition, a clean claim is one that has all...
By: Jaycee Brown - Digital Marketing Manager For those of you that think being really busy running from one operatory to another at breakneck speed all day translates to being profitable take a look at your daily production and collection reconciliation reports, that is if you have...
The New Patient or Emergency Caller Use the Appointment Notes field in Dentrix to type in any notes that might be helpful for the rest of the team to know about a new patient or an emergency patient. To access the Appointment Notes field: On the Appointment...
Shaundra Bobo has been with eAssist for about 2 years now. Originally she was doing work similar to dental billing for a few offices in Texas, but there were issues that hadn’t been smoothed out and it was not exactly what she was looking for....