Newsletter

Patterson Dental is pleased to announce Eaglesoft 19, which empowers you to streamline efficiency more than ever before. As always, your feedback helped shape the latest enhancements, allowing you to focus on patient care.New benefits and features include:SUPPLEMENTARY INSURANCE: This highly requested new feature...

By Natalie Lucken, Account ManagerHere is another claim story for you about a claim that I kept submitting to a smaller insurance company, over and over again, and it was never getting where it needed to go. I verified the mailing addresses, payer ID, fax...

New codes for 2018 include a revision to a much used code D2740 Crown-porcelain/ceramicThe revision is that the word “substrate” has been removed from the nomenclature to eliminate the confusion as to its application to zirconium crowns. D2740 may now be used to report any...

By Natalie Lucken, Account ManagerMany practices will tell you right away that they have a signed financial policy on file for every patient. But, have any of the patients actually read it? I often ask myself this when I called them and asked try to...

By Belle DuCharme, Dental Training Consultant, Director of PACE/CEHiring is not a comfort zone for most dentists but they will do it out of necessity. Often this important job is delegated to an Office Manager whose background in human resources management is limited to experience in other dental...

Importing DocumentsTo import documents and files into the Document Center: In the Document Center, select a patient you want to attach a document to. From the Acquire menu, click Import from File. Locate and select the file you want to upload. Figure 1—Dentrix Enterprise Document...

By Alyssa Hermes, Account ManagerI was working on the aging claims report for my office and noticed we had a few payments from UHC saying they had been paid but we had not received the checks yet. It had been about a month since the...