Newsletter

D9110 is a misunderstood code as many offices code D0140 for emergency visits when treating a patient for pain or discomfort. D0140 is an evaluation code and limited to the "one evaluation per six months" or "two evaluations per year" rule. Consider reporting D9110 for...

Jaycee Brown has been with eAssist for four and a half years. She began her involvement in the dental field as an assistant at 15 years old and fell in love with the field. After graduating high school, she began working with eAssist in the IT and...

The steps to creating a payment plan from the Collections Manager are easy: Double-click a patient’s name on the Collections Manager list. (Note: Or by clicking the Billing/Payment Plan Information button.) If a payment plan exists for the patient, the Billing/Payment Plan Information dialog...

By: Monique Long I was regularly calling on a few claims for different patients with the same insurance (who shall remain unnamed). When the claims were in the over 30 day insurance aging report the reps would tell me that the claims processed and what they...

By: Jaycee Brown, Digital Marketing Manager It was the wrong day and the wrong patient.  Two wrongs never make a right and now you are suffering with a less than favorable online review of your customer service. Respond kindly and promptly like a concerned healthcare provider...