Newsletter

By Belle DuCharme, Dental Training Consultant, Director of PACE/CE Hiring is not a comfort zone for most dentists but they will do it out of necessity. Often this important job is delegated to an Office Manager whose background in human resources management is limited to experience in other dental...

Importing Documents To import documents and files into the Document Center:   In the Document Center, select a patient you want to attach a document to. From the Acquire menu, click Import from File. Locate and select the file you want to upload. Figure 1—Dentrix Enterprise Document...

By Alyssa Hermes, Account Manager I was working on the aging claims report for my office and noticed we had a few payments from UHC saying they had been paid but we had not received the checks yet. It had been about a month since the...

Jamie Brandon has been with eAssist since July 2016.  Her first dental office job was in 1998 and she knew right away it was a perfect fit for her.  As a child Jamie loved brain games and puzzles, she applied this to every assignment ranging...

By Cindi Lignell, Account Executive To someone looking at the website, eAssist is a dental insurance billing entity that helps practices with the big job of ensuring claims are paid at the maximum allowable in the shortest amount of time.  But really what does that mean...

Yearly Report Recommendations: Insurance Utilization: Have you ever heard anyone in a dental office state that their insurance companies pay them more than they’d like? I didn’t think so… The Insurance Utilization report helps you analyze what insurance companies pay you so you can decide what...

By Connie Loomis I had just started an office that had Texas Medicaid. I filed several claims on the portal. and for some reason two claims processed with the office TPI number instead of the rendering provider TPI. I re-filed the claims on the portal. They were...