What is the best leadership style for my dental team?

10 May What is the best leadership style for my dental team?

Posted at 21:01h in Dental Billing, Dental Practice Management, Dentists, Motivation & Productivity, Office Managers by Penny Reed 0 Comments

As a long time practice consultant, I have had the opportunity to witness the impact of various leadership styles for practices across the country. One methodology that stands out above the rest in fostering a positive work environment, promoting employee satisfaction, and ultimately, driving practice...

22 Feb 4 ways dental billing outsourcing can help improve case acceptance

Posted at 14:22h in Motivation & Productivity by Sandy Odle 0 Comments

When patients don’t accept the treatment the dentist recommends, it’s frustrating for everyone in the practice. Not only does it hurt productivity, it means patients aren’t getting the care they need. Case acceptance is vital to a dental practice’s success, yet it’s something many offices...

02 Feb Outsource Dental Billing or Stay on Hold?

Posted at 13:23h in Dental Billing, Motivation & Productivity, Office Managers by Jamie King 0 Comments

In today’s world of optimized customer service, what’s with, “All agents are busy right now. Your call will be answered in the order in which it was received”? Top it off with an estimated hold time of 21-24 minutes that really means somewhere along the...

Leadership and Purpose the Core of Dental Practices Today

16 Jan Dental Billing Consultants: From Chaos to Control

Posted at 21:23h in Dental Billing, Dentists, Motivation & Productivity by James V. Anderson 0 Comments

To be successful in dentistry, it is imperative that your practice continuously fosters opportunity, creativity, and empathy. The chaos of day-to-day office tasks such as overhead, patient treatment, balancing the books and more require the time and energy that can prevent you from becoming the...

Why should I outsource my dental billing processes

08 Jan Should I invest in outsourced dental billing services?

Posted at 15:43h in Dental Billing, Motivation & Productivity by James V. Anderson 0 Comments

Unfortunately, running a successful dental practice isn’t just about providing great dentistry. There are many moving parts that require skill and experience in order for the dental practice to be successful. Dental billing processes are one of the most important parts. Dental insurance claims and...

28 Dec Dental Billing Tips: Avoiding poor patient experiences

Posted at 12:40h in Dental Industry & News, Motivation & Productivity by Sandy Odle 1 Comment

“Prevention” is a common word when it comes to dental care. Did you know, the word “prevention” also applies to resolving complaints and creating an opportunity for patients to communicate their grievances openly and honestly? The most important patient retention factor is the patient’s experience,...

16 Jun Dental billing tips for summer

Posted at 15:26h in Motivation & Productivity by Amanda Cross 0 Comments

Summertime is here, and dental practice owners and teams across the country are enjoying some much-needed vacation time away from their desks. This means gaps in production, which will mean gaps in revenue over the next several weeks. While all of the dental billing processes...

04 Aug How to hire your unicorn

Posted at 19:36h in Dental Industry & News, Motivation & Productivity by Kiera Dent 0 Comments

You may have noticed that hiring isn’t the easiest thing to do and most people truly dread it...

02 Jun 3 effective ways to improve office culture

Posted at 19:02h in Dental Industry & News, Motivation & Productivity by James V. Anderson 0 Comments

Every practice owner struggles with creating the dental office “dream team” and maintaining a positive dental office culture. There are many cogs in the wheel of dentistry, and it takes dedicated employees to ensure day-to-day tasks are being done efficiently. Do you often feel like...

16 Apr 4 Stress Management Solutions for Dental Administrators

Posted at 13:45h in Dental Industry & News, Dental Practice Management, Motivation & Productivity by Sandy Odle 0 Comments

A dental office isn’t always the easiest place to work, and the administrative staff has a long list of responsibilities that includes patient collections, customer service, dental billing processes, and so much more. These all add up to an overwhelming day-to-day workload. If you’re not...

16 Mar eAssist Spotlight – Shawna Pilkinton

Posted at 20:37h in Motivation & Productivity by Amanda Cross 0 Comments

How long have you been with eAssist? 3 years this month! What interests you about the dental billing field? Dental billing is interesting to me because it is varies in so many ways! Certain insurance companies are difficult to work with, and make it...

15 Feb Getting 100% of What the Doctor is Owed

Posted at 15:31h in Dental Billing, Motivation & Productivity by Stephanie Skidmore 0 Comments

Bella Zaritsky I had a Delta Dental claim that was for four impacted wisdom teeth with IV sedation. It was initially sent to Delta, but Delta required a medical EOB for these specific procedures. The medical insurance took 4 months to process the claim and send...