Do you have a good backup system? With more and more of the practice’s critical data now in digital format, it is imperative that the practice properly protect and backup the data. HIPAA regulations can cripple a practice if the data is not encrypted, and antivirus...
By: James V. Anderson, DMD, CEO Our Regional Managers and Team Leaders met for our first Leadership Retreat in December 2016. By being together we were able to accomplish a lot, get to know each other better and have fun too. One of the most influential...
By: Belle DuCharme, Director of CE/Training There is an old saying “Don’t mix business with pleasure” because of the necessity to remain objective in making decisions affecting practice success. The honest sharing of thoughts, feelings, and experiences at work can be conflict in the making. Despite its...
Like many people, I have used homeopathic medications to try to alleviate certain symptoms thinking that perhaps they were safer than the over the counter drugs so readily available. If you ever read the list of ingredients most you will not recognize but you can google...
eAssist changed my life before I even knew what it was. I was working at a large multi-specialty practice as the billing coordinator. I knew from the beginning that it was a “clean-up” job; they had over $1.000,000 outstanding over 60 days. I love a...
Communication in the form of: Every patient gets a computer generated treatment plan with estimated co-insurance(patient portion) and deductible. This will increase over the counter collections for services rendered. Financial agreements are signed for any amount of treatment. This shows that you have discussed the...
In November of 2016, Dr. Kari Bolen found herself experiencing a string of staff turnover in her front dental office. Like many dental professionals, she found it was taking a lot of time to find and train new individuals in the complicated process that is...
Don't assume your software will work with mobile technology like iPads and iPhones. The world is going mobile, and this includes your patients. Doesn't it make sense that your software should enable you to use patient and doctor-generated data on iPads in your office? Your software...
By: James V. Anderson, DMD, CEO “Character is the ability to carry out a good resolution long after the excitement of the moment has passed.” — Cavett Robert By now many of you have forgotten the resolutions that you made in the beginning of the New Year....
By: James V. Anderson, DMD, CEO and Founder of eAssist Dental Solutions I was asked recently if I thought the solo dental practice was becoming obsolete. Due to my goal of supporting the solo and small group practices with my dental billing business, I have had...
Don’t know the difference between “disallow and deny”? It is confusing sometimes to be able to distinguish what is the practice’s right to collect. Here are a few definitions to clarify dental insurance talk. ALLOWABLE: The amount used to calculate the appropriate benefit allowance consistent with “Maximum...
Jesse Worden has been with eAssist for 3.5 years. Before his journey with eAssist began, he was working in upper management at a financial institution but was not happy with their inability to provide flexibility or fair wages for his position. Then fate stepped in...
