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Practices cannot survive without a regular healthy cash flow yet many practices seem to think that practice collections happen after statements are sent out or after insurance companies send the bulk checks. For most practices, an ideal collection ratio is 98 percent of adjusted production, with...

By: James Anderson, DMD, CEO eAssist Dental Solutions Years ago I was looking for a solution to solve my skyrocketing accounts receivables and my unpaid insurance claims.  I asked myself, “What is the missing ingredient to solving my problems?”  The answer was skilled people to do...

Summer Rewis has been with eAssist for a year and a half. She had been working at a dental office, but issues began to arise. Even when giving 110% to her employers, she didn't feel like she was meeting her full potential. As the office...

By: Jaycee Brown, Digital Marketing Manager It was the wrong day and the wrong patient.  Two wrongs never make a right and now you are suffering with a less than favorable online review of your customer service. Respond kindly and promptly like a concerned healthcare provider...

By: Natalie Lucken, Account Manager Fall is so invigorating for everyone, inspiring new ideas and giving energy our clean up projects. Cooler weather means we can relax and regroup as we organize and prepare for a new year ahead.This is a great time go over all...

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