The reality is that dental insurance can impact a patient's relationship with their dentist. The primary cause is often the payment expectation and insurance reconciliation process. Insurance verification, the most frequently missed dental billing step, is often skipped because dental administrators lack the time to...
Dealing with dental insurance requires knowledge, patience, and the ability to see past the bizarre. The constant insurance changes are a lot to keep up with, sometimes even for insurance carrier representatives. We have compiled some of the worst, wildest, and wackiest dental billing claim...
Unfortunately, there is no escaping the fact that there is a nationwide staffing crisis. But what does this staffing crisis mean for the state of dentistry? A recent poll by the American Dental Association’s Health Policy Institute (HPI) in August 2021 indicates that patient volume...
The team at Dripping Springs Family Dentistry, in Dripping Springs, Texas, has their systems in place — and their patients notice. Dr. Rob Smith and his office manager, Sunny, understand that dentistry requires expert-level relationship building, communication, and connection with patients. But with all of...
Your best year ever can be 2022. What does your best year ever look like? As Head Coach of the Seattle Seahawks Pete Carroll says, “To accomplish the grand, you have to focus on the small.” Most dentists close their eyes and hope for 2-10% growth....
You set goals for growth, but your team isn't meeting those goals. Maybe the goals are too high, you might think. The reality is, your team has too much on their plate to focus on what matters when it comes to dental practice growth. Dr....
One of the 7 deadly sins of insurance claim denials is an inexperienced or inadequately trained team. Having a dental team with the knowledge that you need to ensure the success of your dental practice can feel impossible, especially due to the specialized skills sets...
Dr. Summer Kassmel saw that her goals were unattainable without support for her Insurance Coordinator, Allison. So she brought in eAssist. Now, Allison works closely with her eAssist team to increase Dr. Kassmel's profitability, giving her room to grow and flourish as a dental leader...
With nearly 65% of dental practices participating with dental insurance, dental insurance billing is a crucial element of revenue cycle management. Let’s explore the 7 most common claim issues that lead to denials and delays, and how to avoid them to have steadier cash flow. 1....
Ever wondered where you can find industry-leading resources for practice management? At the eAssist Dental Solutions platform, you’ll find a treasure trove of dental billing and coding PDF guides for office managers who want to keep their practices running smoothly! Managing a practice day in...
Outsourcing has become more and more of a common practice in dental and dental specialty offices across the country. Did you know, with the exception of dentistry and hygiene, the majority of skill-based tasks in a dental practice can be outsourced? Here are some of...
We have all been there; you pick up the phone and your patient on the other end wants to cancel their appointment. What do you do next? How are you currently handling these phone calls? We believe an important part of controlling cancellations is seeking to...
