Is your dental billing department a mess? Between past due patient balances, countless voicemails, emails, and letters to insurance companies, it can seem as though it never ends. Plus, there’s the ever-present need to flow through each part of the revenue cycle pipeline in order...
When is the last time you assessed your dental practice revenue health? Like a mouth, if it doesn’t have regular checkups and preventative maintenance, things can go south quickly. Without preventative maintenance — or a “checkup” — what seems to be working may one day...
Running a profitable dental practice is challenging enough without the constant worry over complex insurance processes, rejected claims, and other issues that prevent you from getting paid for what you produce. Have you evaluated your dental claims process? Here's a tip: clean dental claims out,...
You may be among the majority of dental practices that are struggling to find knowledgeable dental billers to add to your practice. Even if your practice doesn’t participate with multiple dental insurances, a working knowledge of the dental billing processes is crucial to the success...
We hear horror stories every day from private dental practice owners that look up suddenly and find themselves in a dental billing mess. Some dentists see their accounts receivable rising and rising, while others have Office Managers that become so burnt out with their never-ending...
Maintaining a steady revenue stream has become more challenging than ever for dental practices due to the evolving healthcare industry. We often face financial pressure, with changing insurance policies, shifting regulations, and rising patient demands. One of the most common issues that cause stress for...
It’s the age-old question for dental practice owners and office managers alike: “Why are my accounts receivable totals rising so fast every month?” Weeks turn to months that turn to quarters that turn to annual backlogs, with seemingly no light at the end of the...
Dental insurance can be a complex and often confusing topic for patients. As a dental practice, it is essential to have a well-informed administrative team that can address insurance-related concerns and questions. However, managing every patient's insurance benefits can be time-consuming and overwhelming. Implementing dental...
Most dental offices use not only the telephone but email, fax, text, and social media to communicate with patients and other business representatives. Even with all of these options available, the telephone is the most direct line of communication to your office. According to Dental...
Rejection and denial are two somewhat similar but slightly different issues both meaning “no payment” for your practice’s insurance claims. Dental billing can be a struggle — between what your front office has time for, what insurance companies require from you, and what patients expect...
Are you needing strategies for getting your dental insurance claims paid? Many dental offices have one businessperson or office manager in the office responsible for all of the filing, dental claim attachments, narratives, and appeals. But the reality is dental billing is a team process....
The quick and dirty truth is that giving discounts to patients is not recommended. Beyond having the potential to create distrust amongst your patient base — since giving discounts to separate groups or certain people without giving discounts to others can be viewed as discrimination...
