With May 8th being Military Spouse Appreciation Day, many have been caught up in the whirlwind of local and travel restrictions related to COVID-19 on top of potential work-related hindrances. For the average military spouse, aspects of moving, traveling, and figuring out work schedules is...
D0431 is a visual cancer detection screening test, not to be confused with a biopsy, which is a different code (possibly D7288 brush biopsy which harvests transepithelial cells). If the visual oral cancer examination reveals mucosal abnormalities, the dentist may consider the biopsy or a...
Barbara Fairchild just celebrated her one year anniversary with eAssist, but her experience in the dental field goes much further back. She has many years of hands-on experience in dental claims management and appeals. For her, dental billing is vital for the financial health of...
Adequate business staffing has always been a dilemma in many dental practices. Do we have too many or not enough staff? Everyone is busy, and still, many tasks don't get completed. Maybe the practice can’t afford to hire more than one experienced Business Coordinator (Office...
When patients call with a dental emergency, they’re often scared and in a lot of pain. Most don’t have a dental home and are just looking for someone, anyone, who can help. These patients are grateful when they find an office that can see them,...
Here's a short fun one to share. Office had a patient whose birthday was February 29th. And, decided to do sealants as the next year they would no longer be covered due to the age limits on the plan. Well needless to say the system...
Across the country, dental practices are slowly opening to see patients other than those in an "emergency" situation. Some practices have full schedules, and others struggle with too much open time and reluctant patients. The dentists that kept in contact with patients with information and...
Government orders are binding, but dental association recommendations are not; some states require more mitigation than others; do you listen to the ADA or the CDC? Homeland security says dentistry is an essential business, and so goes the continuing rhetoric. The news changes daily, and...
My worst claim story is for a worker's compensation claim for a patient that had an accident in 1970. The patient had to have major facial reconstruction. He lost all of his teeth on the lower arch. He has a subperiosteal implant that retains a...
Who is Courtney Shelby? Courtney is a full time eAssister, spending most of her time as a Client Information Specialist. She works each day to help offices figure out where they need the most help within their office, and where eAssist can assist them! She...
