Dental Claims & Dental Billing Developments & Insights Blog

From one of our eAssist clients, is your office ready for our help as well? "We had many billing issues in our office and went through numerous employee changes in an effort to resolve our problem. After numerous failed attempts, we were recommended to give eAssist...

      Obtain the patient’s medical insurance information when you obtain the dental insurance information.  Your current updated software system may have this on the patient registration form.  Take a copy of the cards front and back.  Emphasize in writing that while some procedures may be...

Just phoned a colleague to ask about lunch together and though it was his normal business hours, voicemail picked up the call.  I didn’t leave a message.  At my next break from a patient about an hour and a half later I called the office...

Your standard fees, sometimes called your regular fees or your full fees, should be analyzed to ensure that they best reflect not only the demographics of your practice location but are realistic to your overhead or practice operating costs.Fees are a sensitive topic for a...

Are your accounts receivables aging past the date of remembering who the patient was and why this happened?Where is the money?  Why haven’t they paid?  What are you doing about it ?  Questions asked to the Office Manager.The monthly bills ever present to remind you...

Have you heard this one?  “We’ve always done it this way and if we change it could get worse.”  or “You don’t need to know that doctor, I have everything under control.”You just want to know what is happening because you are having a hard...

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